
If you’re the “tech person” in your family or friend group, this probably sounds familiar. A parent calls because their computer is acting strange. A grandparent can’t get their TV or streaming service to work. A relative is frustrated because their smart home devices stopped responding — again. You want to help. You genuinely do.…

If you’ve ever found yourself staring at a frozen computer screen, fighting with a smart TV that “just worked yesterday,” or wondering why your smart home suddenly isn’t very smart at all — you’re not alone. Everyday tech challenges can quickly become overwhelming. Technology is woven into nearly every part of daily life now. Computers,…